They were excellent in procurement of my insurance needs. The time from my request to actual policy issuance was less than 24 hours. My request was time sensitive and Antonio and Guardian came through beyond my expectations. Very impressed. The staff made recommendations that were helpful, and guided me through a complicated set of variables of policy selection. Most of the Guardian staff speaks several languages – English, Spanish, etc. They have a distinct advantage over other agencies. For clients from the USA, Canada and Mexico – I highly recommend Guardian for your insurance needs.
The Insurance Company was disputing our claim and we thought for sure we would have trouble getting it settled, but Guardian stepped up to bat for us and made sure everything was settled fairly. Now we have all of our insurance through Guardian and we could not be happier with them.
Mike and Tiffany Spears
The English speaking staff and the English courtesy translations are something that we were not expecting to get, but to be able to see what we were and were not getting, in our own language, made this process much less stressful. In addition to that, we got ALL our questions and concerns addressed to make sure this product would suit our needs!
James and Cathy Crawford
After touring the offices of a number of offices and calling other providers on the phone, I found Guardian online. The experience from the outset was, well somewhat of a relief. I responded online via their chat window and expected to hear from them within 24 hours – it was within 2-4 minutes. Not having ever dealt with private insurance, Antonio provided patient and productive guidance. I was given clear and concise options over the phone with preliminary options sent via email. I followed that with a personal visit at their new office and was given detailed descriptions of the choices. In short, it all went without a hitch. I am grateful for Antonio and the Guardian team for giving my wife and I a simple and educated overview of this important part of our expat experience in this wonderful country. I recommend their services without hesitation!