File a claim
- When you purchased or renewed a policy through Guardian, you received an email from our team with several PDF documents that are of your policy, including one labeled as “Claims Process”.
Claims Process
2. Such claims process includes the different scenarios covered by your policy. Once you find the one that corresponds to your situation, please follow the instructions disclosed in that section.
You will find all relevant information to report or file a claim, like the emergency phone numbers and/or email addresses of your insurance company or broker.
IN CASE YOU HAVE ISSUES CONTACTING THE INSURANCE COMPANY OR HAVE ANY QUESTIONS REGARDING THE PROCESS PLEASE REACH OUT TO OUR CLAIMS DEPARTMENT FOR ASSISTANCE.
Our assitance Includes
Acting as a translator between you and the insurance provider
Acting as the middle-man between you and the provider to help coordinate the timeframe and steps that need to be taken.
Assisting you, as you need it, through each step of the process.
Acting on your behalf during any disputes on a claim settlement.
Verifying that you are submitting the necessary paperwork, in full, with the correct amount of copies, filled out correctly, the first time around.
Providing English translations of documents that come in Spanish.